Terms of Service

Last updated October 1, 2026

These terms govern your use of the Vantrove website. Vantrove builds custom automation for businesses; the scope, deliverables, and terms of any specific build are set out in a separately signed service agreement with that customer, not on this page. These website terms apply to your general use of this site.

The service

Vantrove designs and builds automation tailored to a specific business's operation — it is not a self-serve product or a fixed feature set. Any automation Vantrove builds and operates for a customer is governed by that customer's own signed service agreement with Vantrove.

Human oversight

Automation Vantrove builds operates within guardrails set with the customer during the build — handling routine, well-defined actions (such as answering a call or booking a standard appointment) on its own, and escalating anything outside those parameters to a person at the customer's organization instead of guessing. The exact scope of what's handled automatically versus escalated is set out in that customer's service agreement. Vantrove is not responsible for actions taken outside the guardrails that agreement describes, or for a customer's own decisions made using the automation.

Acceptable use

  • You will not use this website to submit false, misleading, or fraudulent information
  • You will not attempt to interfere with the operation or security of this website
  • Vantrove customers agree to use any automation we build for them consistent with their signed service agreement and applicable law

Intellectual property

The Vantrove name and all website content are the property of Vantrove. Your business's operational data, processed by any automation we build for you, remains your property.

Disclaimers and limitation of liability

This website and its content are provided "as is." Specific service-level commitments, warranties, and liability terms for any automation Vantrove builds are set out in each customer's signed service agreement, not on this page.

Changes to these terms

We may update these terms from time to time. The "last updated" date above will reflect the most recent revision.

Contact

Questions about these terms can be directed to our team through the contact details provided when you book a call.